Delivery Location and Timelines

• Lagos: 1-3 business days.
• Outside Lagos (Nigeria): 3 – 7 business days
• International: 7-21 business days

Payment Options

• Payment On Delivery (POD): Available within Lagos and select locations. Payment must be made in cash or via POS upon delivery.
• Full payment or down payment is required for orders outside Lagos or international deliveries.

Delivery Fees

• Calculated based on location and package size.
• International customers are responsible for customs duties and import fees.

Order Confirmation

• Orders are processed upon confirmation of payment or acceptance of POD terms.

Package Inspection

• Customers must inspect packages before accepting delivery. Any issues should be reported immediately to the delivery agent.

Failed Delivery

• If delivery fails due to customer unavailability or incorrect address, re-delivery charge may apply.

Risk and Ownership

• Ownership transfers upon successful delivery. iReach is not liable for loss or damage after delivery is confirmed.

Force Majeure

• iReach is not responsible for delays caused by events beyond our control (e.g., natural disasters or strikes).

For inquiries, contact iReach Systems Limited Customer Support via email
customerservice@ireach.africa or call 07066719799